How Many Credits Does an Agency Need to Run Multiple Client Accounts

The Agency plan gives you 80,000 credits and 25 client worlds for $1,999/mo, but there's no fixed number of client accounts that fits inside that pool, because credits meter the work your agents complete, not the account itself, and reviewing that work costs nothing at all. How many client accounts you can run at once depends on how much active production each one needs in a given month, not a per-client credit quota Orbitable sets for you.

What actually draws from the credit pool

Credits meter completed agent work: a drafted email sequence, a piece of competitor research, a generated campaign brief, a written landing page. They don't meter seats, logins, or the number of clients sitting in your workspace. Reviewing that work costs nothing. When a client opens the Dock, marks up a draft with pins, sends it back for another pass, or approves it into the Library, none of that touches your credit balance. Raising a new request in the Dock is free too. The only thing that spends credits is an agent actually producing something new.

That distinction matters for agencies specifically, because review cycles are where most of the back-and-forth with clients happens. A client who asks for three rounds of markup on a single landing page before approving it costs you the same credits as a client who approves on the first pass, because the spend happened when the agent wrote the draft, not when the client reacted to it.

Client accounts map to worlds, not credits

Each client account lives in its own world: its own ICP, brand voice, product and competitor context, and uploaded knowledge base. That separation is what lets the 50 specialist agents work on one client without leaking context into another, and it's why work compounds inside an account over time rather than starting from zero on every brief. Every plan caps how many worlds you can run, and that cap, not a credit allocation, is what actually limits how many client accounts you can hold open at once. The Agency plan ships 25 worlds. Founder gives you one. Team gives you five.

If you're running 12 client accounts on the Agency plan, you have 13 worlds still free before you hit the ceiling on that dimension. Whether you have enough credits to keep all 12 accounts productive at the same time is a separate question, and it's the one that actually decides how many clients you can run at once.

Sizing credits to a real client roster

There's no single credit figure a "client account" costs, because two accounts can demand wildly different amounts of agent work in the same month. A maintenance client getting one campaign refresh and a monthly report draws the pool down lightly. A client mid-sprint, with agents running competitor research, drafting a full GTM plan, generating weekly content, and iterating sales sequences, draws it down hard, because every one of those is a separate piece of completed work.

The practical way to size credits against a roster isn't to divide 80,000 by 25 and assume an even split. It's to look at how many accounts are in a heavy production month versus how many are in light maintenance, and weight the pool towards the accounts generating agent output right now. Fifteen accounts with three in active sprint and twelve in maintenance burn very differently to the same fifteen all mid-sprint at once.

Which plan fits your client roster

The jump from Team to Agency isn't mainly about seat count or price, it's about whether 5 worlds is enough for your roster and whether 15,000 credits covers concurrent active work across them. An agency holding steady at 4 or 5 accounts, most of them light-touch, can run comfortably on Team. Once you're carrying 8, 10, or 15 accounts with several in production simultaneously, the Agency plan's 25 worlds and 80,000 credits give you room to keep multiple accounts moving without one client's sprint starving another's.

When credits run low mid-month

There's no overage billing on any plan. When the pool for the month runs out, agent work pauses until either a prepaid credit pack tops the balance back up or the monthly reset arrives. That pause only affects new agent output, not anything already sitting in the Dock waiting for review, because review was never metered. A client can keep marking up drafts, approving work into their Library, and raising new requests even while your pool is empty; those requests simply queue until credits are available again.

For an agency running multiple accounts, this is the operational lever worth knowing. If one client's launch month is about to spike demand for agent output, a mid-month pack absorbs that spike without forcing the whole agency onto a higher plan tier for the other 24 weeks of steady-state work across the rest of the roster. If spikes become the normal pattern across most accounts most months, that's the signal you've outgrown the Agency plan's ceiling, and it's worth talking to Enterprise, the only uncapped tier.

FAQ

Does reviewing agent work cost credits?

No. Credits are only spent when an agent produces new work, such as a draft, a piece of research, or a generated document. A client opening the Dock, pinning feedback on a draft, sending it back for revision, or approving it into the Library doesn't draw from the credit pool at all.

What happens if an agency runs out of credits before the month resets?

New agent work pauses until a prepaid credit pack tops up the balance or the month resets, whichever comes first. There's no overage billing on any plan. Work already delivered and sitting in the Dock for review is unaffected, because review never cost credits in the first place.

How many client worlds does the Agency plan include?

The Agency plan includes 25 worlds for $1,999/mo, alongside 80,000 credits and 10 seats. Each world holds one client's ICP, brand voice, products, competitors, and knowledge base, so 25 worlds means up to 25 client accounts with fully separated context.

Is there a cost difference between a team seat and a client seat?

Client seats are Dock-only, meaning the person can review, pin feedback, approve work, and raise requests, but can't see internal team notes or run agents directly. Seat pricing is set at the plan level ($49/seat/mo extra on Agency, $79/seat/mo on Team), and seat count includes the account owner and any pending invites regardless of whether the seat is used internally or by a client.

What's the difference between hitting a credit ceiling and hitting a worlds ceiling?

A credit ceiling means your agents have run out of budget to produce new work this month, which a top-up pack or the monthly reset resolves. A worlds ceiling means you're out of room to open new client accounts at all, which only a plan upgrade resolves, since worlds are fixed per plan rather than purchasable individually like credit packs.